My users made manual changes to their signatures

If your users have made manual updates to their signatures, then they will get overwritten on the next update. 

Having your signature under management ensures consistency and ease of changes if and when you need it. 

A user changed phone number, or needs another change 

If a user changes their job title, phone number or any other information that appears in their signature you should follow the process to update their details in the Google Workspace directory and then inform us to push a new version of the signature. This will overwrite any changes so your signatures are consistent across the company.

Why update via the Directory? 

The benefits of updating the Google Workspace Directory are related to the display of data in other areas of the Google ecosystem. 

For example when you view a team members record in Google Contacts Directory their information will be consistent with the email signature. 

When you send an email to another gmail user, or you collaborate in a document this information will be displayed when the user tags you and hovers over your contact chip. 

Have a design or layout change to make? 

When you have a design / layout change to make to the signature please read about how we change an email signature design.