Knowledgebase

When do you invoice for a service?

Invoices are generated and sent to you 28 days before their renewal date. 

This is to allow plenty of time for payments to be processed prior to the renewal, and prevent any cancellations. 

If you have a payment method on file (e.g. Credfit Card or Direct Debit) it will be collected from your nominated payment method 14 days prior to the renewal date. 

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