Can I use my own CloudFlare account?
Where you have one domain we pop your domain into our own CloudFlare account, and you can manage your DNS and other settings via my.sixfive.io.
If you have many domains in your portfolio we often place your domains in your own CloudFlare account, so you have autonomy and we get access as required to make changes to support you.
I don't have an account with CloudFlare
If you do not have a CloudFlare account yet, we will create one for you. Please let us know via support@sixfive.io what email address you would like to use and we will invite you to. your new account.
I have a Cloudflare account, and need to invite you
Here is how you do this:
Login to your account via dash.cloudflare.com
You need to have 2 Factor Authentication enabled: https://dash.cloudflare.com/profile/authentication
We recommend the Authy app or BitWarden for this, you can also use Google Authenticator.
On the left menu towards the bottom, go to Manage Account > Members
- In the Invite Members Box enter 'support+cloudflare@sixfive.com.au'
- select the Administrator option
- click 'Invite'
That didn't work I get an error!
In May 2023 Cloudflare started a migration of accounts to a new authorisation model, we have been finding that our account is incompatible with newer accounts and this means you get an error such as
"Cannot add user that is not participating in an incompatible authorization system"
To resolve this we've found that you can send an email to Cloudflare support on support@cloudflare.com
UPDATE August 2024 - Cloudflare no longer accept emails to this address, and ask you to pay for a plan. We don't have an answer on how to resolve this yet.
Your email will be as follows:
I am trying to invite another user to my account and I get this error: "Cannot add user that is not participating in an incompatible authorization system"
I understand this as is an issue with incompatible accounts, and that Domain Scoped Roles are causing this. Could you please disable Domain Scoped Roles on my account so we can maintain business continuity and invite the account.
Thanks!
Send that and hopefully you will get someone who will be able to action this for you!
