Knowledgebase

How to Screenshot (Mac)

What makes a good screenshot?

Tips for a good screenshot: 

  1. Include all of your visible screen
  2. If it's a website, please include the web address at the top so we have context on what page you are looking at 
  3. If there is lot going on - annotate the screenshot (see below) 
  4. If there are multiple steps use a screen recorder to provide a video

When you get a screenshot, please ensure you show us the entire screen you are on. If you are on a website, we also like to see the address bar at the top as this provides context as to what page you are on.

How to screenshot (Mac)

To screenshot on a Mac:

On your keyboard, hold down the following keys simultaneously.

⌘command and shift and 3

mac screenshot buttons.png

This will capture the entire screen and saves it as a file on the desktop. The file name will look like “Screen shot 2022-12-22 at 08.45.00 AM.png”.

You can then attach this file to an email. 

Was this answer helpful?

0 Users Found This Useful