Knowledgebase

Google Chrome Profile Data

If you are having issues with Google Chrome then we may need your Chrome Profile information. 

Example issues would be: 

  • Signing in to a Chrome Profile (not password related) 
  • Bookmark sync not working

How to get the profile data:

Open a new tab and type 

chrome://profile 

Click the 'Export to JSON' button

Please then zip / compress the file on your computer before sending through to us as an email attachment. 

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